Guarantee and Warranty
100% Money Back Guarantee on our Quality Digital Hearing Aids
You can feel secure when you buy a digital hearing aid online from HearPod. We pride ourselves in offering you the best possible warranty for our digital hearing aid technology.
If within 45 days of purchase you do not believe HearPod has helped your hearing problem, we will give you a full refund. Hearing aids must be returned in like-new condition with all boxes, remaining batteries and wax guards. Customer pays shipping to HearPod Repair Center. *
During this same period you can also upgrade your HearPod digital hearing aid to any other HearPod model. You will receive full credit of your original purchase towards your upgrade. Your only cost will be the difference between the cost of your purchase and the upgrade product. Customer pays shipping to HearPod Repair Center.*
HearPod 1-Year Warranty
If at any time during the term of your warranty you feel your HearPod digital hearing aid is not performing at the same level as when purchased, send it to us and we will repair or replace it at no cost to you. *
Extended Warranty
Every HearPod digital hearing aid comes with a one-year warranty. An additional one-year warranty is available at the time of purchase for only $98 per hearing aid. While the hearing aid is under warranty, a customer can renew the warranty for an additional year for $135. *
Repairs for HearPod hearing aids that are out of warranty are $179. Customer pays shipping to HearPod Repair Center. Repairs are warranted for 6 months.
*Warranties do not cover loss of instrument, or shell replacement due to excessive damage of shell being crushed or damaged, due to use or improper shipping to HearPod. HearPod reserves the right to determine if any HearPod is damaged beyond repair and is not covered under standard warranty.*
HearPal Warranty
You can feel secure when you buy a HearPal from HearPod. We pride ourselves in offering you the best possible warranty for our products.
If within 30 days of purchase you do not believe the HearPal has helped your hearing problem, we will give you a full refund. HearPals must be returned in like-new condition with all boxes, remaining batteries and pillow tips. Customer pays return shipping.***
6 Month Warranty
If at any time during the term of your warranty you feel your HearPal is not performing at the same level as when purchased, send it to us and we will repair or replace it at no cost to you. Customer pays return shipping. ***
Other Repairs
Repairs for the HearPal that is out of warranty are $179. Customer pays shipping. Repairs are warranted for 6 months. ***Warranties do not cover loss of instrument, or shell replacement due to excessive damage of shell being crushed or damaged, due to use or improper shipping to HearPod. HearPod reserves the right to determine if any HearPod is damaged beyond repair and is not covered under standard warranty.***
